Returns & Exchanges
At Montura Online Store, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal and select the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the unworn items with original tags attached into the original shipping box and include the printed return slip inside.
Ship the Items
Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing